Shipping Methods and Timelines
We offer several shipping methods to accommodate your needs. Upon checkout, you can select from the available options, including standard, expedited, and overnight shipping. Please note that shipping times may vary depending on your location and selected shipping method. Once your order is processed, you will receive a confirmation email with tracking information.
Processing Time
Orders are typically processed and shipped within 1-2 business days, excluding weekends and holidays. In case of any delays or issues with your order, our customer service team will promptly notify you via email or phone.
Shipping Costs
Shipping costs are calculated based on the weight of your order and the shipping destination. The exact shipping charges will be displayed at checkout before you complete your purchase. We may offer promotions or discounts on shipping from time to time, which will be clearly communicated on our website.
International Shipping
For international orders, please be aware that additional customs duties, taxes, and fees may apply upon delivery. These charges are the responsibility of the recipient and are not included in the shipping cost at checkout. International shipping times may vary due to customs processing times in the destination country.
Shipping Restrictions
Certain items may have shipping restrictions due to size, weight, or regulatory requirements. We will notify you if any items in your order are subject to shipping restrictions that may affect delivery options.
Order Tracking
Once your order has shipped, you will receive a tracking number via email. You can track the status of your shipment using the provided tracking information on our website or the carrier's website.
Shipping Address Accuracy
Please ensure that the shipping address provided during checkout is accurate and complete. We are not responsible for orders shipped to incorrect addresses due to customer error. If you need to update your shipping address after placing an order, please contact our customer service team as soon as possible.
Shipping Damage or Loss
In the rare event that your order arrives damaged or is lost during shipment, please contact us immediately. We will work with the shipping carrier to resolve the issue and ensure a replacement or refund is processed promptly.
Returns Due to Shipping Issues
If you refuse delivery of an order or it is returned to us due to incorrect shipping information provided by you, a refund will be issued minus the original shipping costs and any return shipping fees incurred.
Contact Information
For any questions or concerns regarding shipping, please contact our customer service team at qurey@brkscholarships.com.
These shipping policies provide clear guidelines for customers regarding shipping methods, costs, international orders, tracking, and addressing potential issues such as shipping damage or returns. Adjust the specifics as needed to align with your company's shipping practices and legal requirements.
Delivery Time
The ordered material/books will be delivered at your registered address within 7 working days from the date of order .